User Entity Access
Symptoms
A User is unable to view data from certain Entities.
Resolution
Please check that the User has permission to view the Entity they are trying to access.
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Access the System Menu and go to the System Users page:
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Search for the User whose record you would like to edit and click on their User record:
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Under the Entities list at the bottom, check the Entities which the User should have access to. Uncheck the Entities the User should not have access to:
Note: You can use the Check All and Uncheck All buttons to check or uncheck all the Entities in the list.
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The checked Entities will appear as options when selecting Entities on the home page.
For more information on Entities, please see here.